Shipping & Returns

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Returns Policy

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If you are not completely satisfied with your order, you may return  items in like new conditions within 30 days of delivery for a full refund. 

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. Or you may simple send us an email us at   info@kopfpercussion.com or call us at 912-285-7500. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that free shipping does not apply to international orders.

 

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Once placed, your order will ususally ship within 1-2 working days, however most items ship within 24 hours.